Site Policy

Privacy Policy

At this website (the “Site”), we collect information to the extent necessary for the smooth operation of the services we provide (such as providing information via this website and receiving opinions and inquiries). In collecting, using, and managing information, we fully recognize the importance of protecting users’ personal information and, in accordance with the Act on the Protection of Personal Information and related laws, regulations, and guidelines, we will handle information appropriately as set out below and strive to build a website that everyone can use with confidence.

Definition of Personal Information

“Personal information” refers to information received by the Tokyo Metropolitan Government through this Site that can identify a specific individual, such as address, name, telephone number, and email address.

Scope of Application

This Policy applies only to this Site and does not apply to other websites linked from this Site. Handling of information at linked sites is the responsibility of each respective organization.

Collection of Personal Information

When the Tokyo Metropolitan Government collects personal information through this Site, as a rule it is based on voluntary provision (registration) by the user. The purpose of collection will be clearly indicated. Collection will be conducted only to the extent necessary to achieve the stated purpose.

Restrictions on the Use of Personal Information

Personal information provided (registered) by users will be used within the scope of the clearly indicated purpose of collection. Use beyond the purpose within the relevant implementing body* and provision to any party other than the implementing body will not be conducted, except in cases stipulated by ordinance. However, statistically processed information such as user attributes that does not include personal information may be published.

*“Implementing body” means the Governor of Tokyo, administrative commissions, the Administrator of Public Enterprises, the Fire Chief, and the heads of administrative agencies specified by Tokyo Metropolitan Government regulations.

Management of Personal Information

Personal information collected will be strictly managed by the website administrator, and appropriate measures will be taken to prevent leakage, improper use, alteration, etc. The operation of this Site may be outsourced; in such cases, the contractor will also take appropriate measures.

Information About Users That Does Not Include Personal Information

This Site automatically collects information such as internet domain names, IP addresses, and the browsing environment of this Site (collectively, “user information”). The user information collected is limited to content intended to improve the usability of this Site and will be used only within that scope. Statistically processed access information and browsing environment information for this Site may be published.

Use of Google Analytics

This Site uses Google Analytics, an access analysis tool provided by Google Inc., for the purpose of improving convenience and enhancing the website.

Google Analytics uses cookies issued by this Site to collect website usage data (access status, traffic, browsing environment, etc.) without including information that identifies individuals.

The use of cookies is subject to Google’s Privacy Policy and Terms.

Data obtained will be used only for purposes related to analyzing website usage, preparing reports for the site operator, and providing other services. However, statistical information such as total access numbers may be posted on websites of the Tokyo Metropolitan Government.

For explanations of the Google Analytics Terms of Use and Privacy Policy, please see the Google Analytics website:

Social Networking Services (SNS)

On certain SNSs, when a user views a website where an SNS “button,” etc. is placed, information such as the user’s ID and the site being accessed may be automatically transmitted to the SNS even if the user does not press the button.

For details, please refer to the following links:

Embedded YouTube Videos

When viewing websites in which YouTube video content is embedded, information such as the URL of the page accessed and the user’s IP address is automatically transmitted from the browser to Google.

For details, please refer to the following link:

Rights and Links

1. Copyright

The individual materials (texts, photographs, illustrations, etc.) posted on this Site are protected by copyright. The entirety of the DESTINATION TOKYO TAMA page is also protected as an edited work. Both are protected under the Copyright Act.

Except as permitted under the Copyright Act (such as “reproduction for private use” or “quotation”), unauthorized reproduction or reuse is prohibited.

Adobe Acrobat is a trademark of Adobe Systems Incorporated.

*Other company and product names mentioned are generally trademarks or registered trademarks of their respective owners.

2. Links

As a general rule, linking to this Site is permitted regardless of whether it is for commercial or non-profit purposes. However, please refrain from creating links that fall under or may fall under any of the following:

  • Content intended to slander or defame the Tokyo Metropolitan Government or other companies/individuals/organizations, or to damage their credibility.
  • Acts that infringe or may infringe upon the intellectual property rights (copyrights, trademark rights, etc.), property, privacy, portrait rights, or other rights of the Tokyo Metropolitan Government or other companies/individuals/organizations.
  • Displaying this Site within a frame or otherwise causing the content to appear ambiguous as Tokyo Metropolitan Government content, thereby creating the possibility of misunderstanding by third parties.
  • In addition to the above, acts that violate laws, ordinances, or regulations, or public order and morals, or acts that may interfere with the operation of this Site.
  • Creating links using logos or marks owned by the Tokyo Metropolitan Government without authorization.
  • Creating links in a form that misleads users as to the source of information.

Please note that the URL of this Site may be changed without notice. The Tokyo Metropolitan Government assumes no responsibility for compensation, complaints, etc. related to links.

Technology

1. Technologies Used (Cookies)

This Site uses cookies for the purposes of enabling users to view pages more conveniently when visiting and of obtaining information to continuously improve the Site.

Cookies are pieces of information sent from servers related to the operation of this Site to users’ browsers and saved on users’ devices (computers or mobile devices, etc.).

The saved information does not include any information that can identify individuals such as names, addresses, or telephone numbers.

Cookies do not have any direct adverse effect on users’ devices.

To understand the access status of each page, this Site uses third-party cookies.

Users can configure their browsers to refuse to receive cookies. Even in that case, there will be no significant impediment to viewing this Site. For how to configure your browser, please contact the manufacturer of your browser.

2. Third-Party Cookies

For information on third-party cookies, please refer to the following third-party websites:

Cookie Name Purpose Reference
Google Analytics Collection and analysis
of website usage		 https://support.google.com/analytics/answer/2838718?hl=en
https://tools.google.com/dlpage/gaoptout?hl=en
line.me Advertising https://www.lycorp.co.jp/en/company/privacypolicy/
doubleclick.net
youtube.com		 Advertising https://policies.google.com/privacy?hl=en
https://policies.google.com/technologies/ads?hl=en-US
facebook.com Advertising https://www.facebook.com/privacy/policies/cookies
https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

3. Information Obtained by the Site’s Analytics Tools

By means of cookies used by analytics tools, this Site can track the following information about users. This information is used to prepare aggregate statistical reports of visitor activity that do not include personal data.

  • IP address (masked)
  • Location: country, region, city, approximate latitude and longitude (geolocation)
  • Date and time of requests (site access)
  • Title of the page being viewed (page title)
  • URL of the page being viewed (page URL)
  • URL of the page viewed immediately prior to the current page (referrer URL)
  • Screen resolution of the user’s device
  • Local time in the visitor’s time zone
  • Files clicked to download (downloads)
  • Links clicked to external domains (outlinks)
  • Page generation time (time required for a web page to be generated by the web server and downloaded by the visitor: page speed)
  • Primary language of the browser (Accept-Language header)
  • Browser version, browser plugins (PDF, Flash, Java, etc.), operating system version, device identifier (User-Agent header)
  • Language of pages visited
  • Campaigns
  • Site search
  • Events

Cookie Policy

1. Use of Cookies and Similar Technologies

For the purpose of improving convenience and enhancing the Site, this Site uses cookies and similar technologies to collect certain information. This Cookie Policy explains how these are handled.

2. Cookies and Similar Technologies

A cookie is data that is sent from a website and stored on a device when a user accesses the website using a device, serving as a tag to identify that device. By using cookies, it is possible to obtain information such as the number of visits to a website from a device and websites other than those the user has previously visited.

Users can disable the functions of cookies and similar technologies via their browser settings as described below.

3. Purposes of Using Cookies and Similar Technologies

For the purpose of improving convenience and enhancing the Site, this Site may use cookies and similar technologies to collect, analyze, and use information about how users use this Site.

For this purpose, this Site mainly uses the following tools:

Google Analytics (provider: Google Inc.)

Google Analytics uses cookies issued by this Site to analyze users’ website usage (access status, traffic, routing, etc.). The Tokyo Metropolitan Government receives the analysis results from Google Inc. and understands how your device is used. For details, please see:

https://policies.google.com/technologies/partner-sites?hl=en

Information about Google Analytics is also available at:

https://support.google.com/analytics/answer/6004245

4. How to Delete or Disable Cookies and Similar Technologies

(1) How to delete all cookies

Cookies saved on users’ devices will continue to be saved until intentionally deleted by the user or until their respective expiration dates. Most widely used browsers are initially set to accept cookies by default, but users can delete cookies via their browsers.

For how to delete cookies in each browser, see:

(2) How to disable/enable cookies

For the cookie below, enabling/disabling can be configured using the button provided:

  • Google Analytics: website usage analysis tool

(3) Using the Google Analytics Opt-out Add-on

It is also possible to refuse Google Analytics tracking by using the Google Analytics Opt-out Add-on. The add-on was developed to allow website users to disable the use of data by JavaScript. To use this function, download the add-on and install it in your browser.

(4) Other

For other cookie opt-out matters, please contact us at the address below.

5. Inquiries

For questions regarding cookies and this Cookie Policy used on this Site, please contact:

DESTINATION TOKYO TAMA Office
https://global.tama.metro.tokyo.lg.jp/contact/

This Cookie Policy is subject to change.

Legal Notices

1. Disclaimers

No guarantees are made regarding the completeness or accuracy of the information posted on this Site. Information posted may be changed without notice. The Tokyo Metropolitan Government assumes no responsibility for any losses incurred directly or indirectly through the use of information or content contained on this Site.

2. Prohibited Acts

The following acts are prohibited when using this Site:

  • Acts that interfere with or hinder the operation of this Site.
  • Acts that cause or may cause annoyance, disadvantage, or damage to other users, third parties, or the Tokyo Metropolitan Government, including privacy violations.
  • Acts that are or may be contrary to public order and morals.
  • Acts that violate laws, regulations, or ordinances.
  • Any other acts deemed inappropriate by the Tokyo Metropolitan Government.

3. Governing Law and Court of Jurisdiction

Unless otherwise specified, the use of this Site and the interpretation and application of these Terms of Use shall be governed by the laws of Japan. All disputes arising in connection with the use of this Site shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Contact

DETINATION TOKYO TAMA Office (within the Tokyo Convention & Visitors Bureau)
Email: information@tama.metro.tokyo.lg.jp
Address: Shinjuku Monolith 15F, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Revisions

This Site may modify this Policy at its discretion. However, where procedures required for amendments are stipulated by the Act on the Protection of Personal Information or other laws and regulations, amendments will be made in accordance with such laws and regulations.

Effective Date: September 1, 2025